IN-HOUSE OR FULL SERVICE MANAGED CHAT? Making An Informed Decision


In today’s highly competitive markets, businesses are engaging with more and more customers through online channels. More than ever before, businesses now need to support the online customer experience by providing them with quality online support. Prolonged delays in email communications are becoming unacceptable to customers as they want their online transactions managed by live customer support.

This Whitepaper will help you:

  • Understand whether in-house or full service managed chat is right for your business.
  • Determine the factors that need to be considered when looking for a managed live chat service.
  • Get aware of how managed chat can have a profound impact on your business.

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Get the Information You Need to Make the Right Decision!

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